My last post on Nokia Ovi application store seems to proove the points. One month after its launch the online store provokes negative impressions and comments on the Internet. I’ll cite one of them related to poor customer support posted by Matthew Miller on Nokia Experts blog. I totally agree with arguments in that article and comments from Nokia users. In this time of economic slow down when users are desperately trying to get more for less, Nokia allows such an arogance to strip down the customer support to lower levels yet rise high revenue margins for their application distribution services. That obviously does not make them competitive to other mobile phone and application developpers and they continue to loose the market.
Last weekend I’ve met friends, a small mobile application development team, and discussed their view on the future of Nokia. They’ve totally agree that Nokia’s attitude does not favour small developers with restricted budget and they are turning to Apple. I bet there are many others in the mobile development industry that will follow the same trend with catastrophic results of Nokia Ovi store. That explains why there is such a poor offer of new contents for Nokia phones. Nokia continues its old strategy to release plenty of new phone models but they don’t realize that it is not what customers want.
Now I’ve regret even less that I’ve switched from N95 to iPhone…
